Design THinking
Design thinking has been called the "new secret weapon" of business. And it's no wonder why. Design thinking is a problem-solving methodology that puts the needs of the user first. It considers all touch points in the customer journey and looks for ways to eliminate pain points and create delight. By starting with the customer and working backwards, design thinking can save time and money by eliminating the need for multiple development iterations. Additionally, design thinking can help to identify areas of potential toil so that they can be automated or eliminated altogether. As a result, design thinking is more than just a consideration of the user interface - it is a holistic approach that can have a major impact on the overall customer experience.
User Journeys
Every experience, whether it be physical or digital, starts with a journey. In order to create a seamless and enjoyable experience for the customer, it is important to understand the synergies between all of the journeys that make up the overall experience. This provides a holistic view across all touch points, allows for natural extension points in your SaaS and prevents any potential pain points to be addressed. By reducing debt and improving the overall experience, businesses can create loyal customers who are more likely to recommend the company to others.
Technical Design
When it comes to developing software, the quality of the code is of the utmost importance. Not only does it need to be error-free, but it also needs to be sustainable, meaning that it can be easily maintained and updated over time. One of the key factors in ensuring code quality is providing proper technical designs to engineers. By doing this, you can help to ensure that the code is well-organized and easy to understand. In addition, by providing proper technical designs, you can also help to reduce costs and delivery time. By taking the time to plan out the development process upfront, you can help to avoid expensive mistakes and delays further down the road.
Design Patterns
As any experienced software engineer knows, there are countless design patterns to choose from when building a new application. With so many options, it can be difficult to know which pattern is the best fit for a given project. However, it is often said that the right tool for the job. The same is true of design patterns. Technical design patterns provide a shared language that helps to simplify communication and ensure that everyone is on the same page. In addition, they can help to increase code quality and speed up delivery. As a result, it is important to consider the specific needs of a user story before selecting a design pattern. By doing so, you can ensure that your project benefits from the use of the right tool for the job.